Frequently Asked Questions
Find answers to common questions about Inherent, our services, and how to get started.
General Questions
Q:What is Inherent?
A: Inherent is a contextual layer between your organization's data and AI tools. It provides a single, versioned, organization-wide knowledge base that powers more grounded, context-aware AI applications. Think of it as the infrastructure layer that ensures all your AI apps pull from the same trusted, versioned source of truth.
Q:Who should use Inherent?
A: Inherent is ideal for teams building multiple AI applications on shared knowledge, agentic systems at organization scale, enterprise RAG platforms, and auditable AI systems. If you're building AI products that need reliable, versioned context, Inherent is for you.
Q:How does Inherent differ from a simple vector database?
A: Inherent treats context as infrastructure, not an implementation detail. While a vector database stores embeddings, Inherent provides version-controlled knowledge, deterministic context retrieval, document lineage, and a shared contextual backbone. It separates 'truth' (versioned documents in PostgreSQL) from 'memory' (embeddings in Weaviate), ensuring you can always rebuild and audit your knowledge base.
Q:What makes Inherent production-ready?
A: Inherent is built with production-grade architecture including version control, document lineage, multi-tenant support, proper data separation (truth vs memory layers), and enterprise-grade security. It's designed to scale and handle the complexity of real-world AI applications, not just demos.
Features & Capabilities
Q:What data sources does Inherent support?
A: Inherent can ingest content from multiple sources including Git repositories, Wikis (Confluence, Notion), file systems, Google Cloud Storage, APIs, and custom connectors. All sources converge into a single contextual model with consistent versioning and lineage tracking.
Q:How does version control work in Inherent?
A: Every document in Inherent is versioned. When you update a document, a new version is created while preserving the previous version. This allows you to track changes over time, rebuild your knowledge base to any point in history, and ensure deterministic context retrieval for your AI applications.
Q:Can I use Inherent with multiple AI applications?
A: Yes! That's one of Inherent's core strengths. Multiple AI applications, agents, copilots, and workflows can all pull context from the same Inherent instance. This ensures consistency across your entire AI stack and eliminates the need to duplicate knowledge bases for each application.
Q:Does Inherent support multi-tenancy?
A: Yes, Inherent includes built-in multi-tenant support. Each organization or workspace has isolated data, ensuring security and proper access controls while allowing you to manage multiple clients or departments within a single deployment.
Technical & Integration
Q:What APIs does Inherent provide?
A: Inherent provides RESTful APIs for document ingestion, context retrieval, search, and management. The API is designed to be simple to integrate with any AI application, framework, or tool. You can retrieve context, search semantically, and manage your knowledge base programmatically.
Q:How do I integrate Inherent with my AI application?
A: Integration is straightforward. Use our API to retrieve context for your AI applications. Simply query Inherent with your search parameters, and it returns the relevant context from your knowledge base. The API handles all the complexity of versioning, semantic search, and context assembly.
Q:What is the architecture of Inherent?
A: Inherent uses a three-layer architecture: (1) Truth Layer (PostgreSQL) for versioned documents, metadata, and lineage, (2) Memory Layer (Weaviate) for embeddings and semantic search, and (3) Access Layer (FastAPI) for ingestion, retrieval, and context assembly. This separation ensures reliability, performance, and auditability.
Q:Can I self-host Inherent?
A: Yes, Inherent is designed to be self-hosted. You can deploy it on your own infrastructure using our Docker Compose setup or deploy to cloud platforms like Google Cloud Platform. We provide deployment guides and infrastructure as code (Terraform) for easy setup.
Pricing & Plans
Q:What pricing plans are available?
A: We offer flexible pricing plans to suit different needs, including monthly and annual subscriptions. Plans vary based on usage, number of documents, and features. Please visit our pricing page or contact sales for detailed pricing information.
Q:Is there a free trial?
A: Yes, we offer a free trial period so you can evaluate Inherent with your own data and use cases. During the trial, you'll have access to all core features. Contact us to get started with your trial.
Q:Can I change my plan later?
A: Absolutely! You can upgrade or downgrade your plan at any time. Changes take effect at the start of your next billing cycle. If you upgrade mid-cycle, you'll be charged a prorated amount for the remainder of the billing period.
Q:What happens if I exceed my plan limits?
A: If you approach or exceed your plan limits, we'll notify you in advance. You can upgrade your plan or contact us to discuss custom solutions that better fit your usage patterns.
Support & Account
Q:How do I get started with Inherent?
A: Getting started is easy! Sign up for an account, and you'll be guided through the setup process. You can start by uploading documents or connecting your data sources. Check out our How It Works page for a detailed walkthrough, or contact our support team for assistance.
Q:What kind of support do you offer?
A: We offer multiple support channels including email support, documentation, and for enterprise customers, priority support with faster response times. Our support team is available to help with setup, integration, troubleshooting, and best practices.
Q:How do I download my data?
A: You can export your data at any time through your account dashboard. We provide data export functionality that allows you to download your documents, metadata, and configurations. For assistance with large exports, contact our support team.
Q:What is your refund policy?
A: We offer refunds within 14 days for monthly subscriptions and 30 days for annual subscriptions. For detailed information about our refund procedures, please see our Refund Policy.
Q:How do I cancel my subscription?
A: You can cancel your subscription at any time through your account settings. Cancellation takes effect at the end of your current billing period, and you'll continue to have access until that time. No cancellation fees apply.
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